top of page

Shipping & Returns

Shipping Policy

  • At Welldora Decor we take great care in delivering your products to you, and we partner only with reputed national couriers. Shipping within India is FREE for all orders.

     

  • When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

     

  • In case there are any customizations needed, we will inform you of the shipping times separately via mail, phone or SMS.

     

  • Our courier partners will be able to deliver the shipment to you between Mondays through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions, natural calamities, strikes or any other social disruptions.

Return & Exchange Policy

  • Product once received can only be replaced in case of manufacturing defect

     

  • Being a natural product wood color and Design will never be same for two products, and this cannot be the reason for cancellation.

     

  • Since it is a customized product so once an order is placed, it cannot be cancelled after 24 hours.

     

  • Products should be returned in their original packaging along with the original price tags, barcodes, labels, user manual, warranty card and invoices etc.

     

  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit.

     

  • The returned Products are subject to verification and checks by Welldora Decor in order to determine the legitimacy of the return.

     

  • NO REFUNDS in case of Custom Designs.

     

  • Please write to us at welldoradecor@gmail.com, or call us on our support numbers, and we will contact you within 24 hours of receiving your request

bottom of page